Privacy Policy

Last Updated: February 4, 2025

First Step Fence (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, [website URL].

1. Information We Collect

We may collect the following types of information when you interact with our website:

1.1 Personal Information

We collect personal information that you voluntarily provide, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Address (if provided through a contact form or quote request)

1.2 Non-Personal Information

When you visit our website, we may automatically collect data such as:

  • IP address
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries and provide customer service
  • To process quotes and service requests
  • To improve our website’s functionality and user experience
  • To send promotional emails (if you have opted in)
  • To comply with legal obligations

3. How We Protect Your Information

We implement security measures to protect your personal information. However, no data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data in the following circumstances:

  • Service Providers: We may share information with third-party vendors who assist in operating our website or business services.
  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites and encourage you to review their privacy policies.

7. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including:

  • The right to access the information we hold about you
  • The right to request corrections or deletion of your personal data
  • The right to opt out of marketing emails by using the “unsubscribe” link

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

First Step Fence
1201 Richmond Hwy
Richmond, VA
support@firststepfence.com
(804) 902-2411