Residential Fencing Solutions for Every Situation (804) 902-2411 | Email: support@firststepfence.com
Residential Fencing Solutions for Every Situation
(804) 902-2411 | Email: support@firststepfence.com

Frequently Asked Questions

Our customers ask a lot of great questions. We thought we’d share some of them with you, as you might be wondering about some of these things as well.

Questions About Our Company

How long have you been in business?

The pros from First Step Fence established our company in 2018 and have been providing our customers in the Richmond, Virginia area with excellent, professional service and value. We have decades of fencing experience and look forward to serving our customers for many years to come!

How can I get an estimate for my fence in Richmond, Virginia?

It’s easy to get an estimate from the team at First Step Fence! You can use our Instant Quote Tool on our website or simply reach out to our office staff through our online contact form or give us a call and our friendly fence pros will walk you through the process and schedule an in-person estimate.

My question is not listed here. How do I get in contact with you?

Our fence experts are just a quick message or call away! Reach out to us through our online Contact Us form and we will be happy to answer any questions you have. You can also call us and speak directly with one of our friendly staff during our office hours.

Do you offer a warranty for your fence installations?

Yes, we do! All of our fence installations are backed by a 1-year workmanship warranty to cover our labor for your peace of mind. Manufacturer warranties are also included for most materials based on the specific type of fence and style you choose. Ask our fence experts about the fence you would like, and we can tell you if the material is covered by a manufacturer’s warranty.

Are you licensed and insured to work in Richmond, Virginia?

Absolutely! We make sure to insure our company for our protection and yours, and we always obtain any licenses needed to work in every area we install fences. You can have peace of mind knowing that you’re working with a reputable company in the Richmond area!

What types of fences do you install in Richmond, Virginia?

We install fences in a wide range of styles and colors in vinyl, wood, aluminum, and chain link materials for residential and commercial properties all across the Richmond area. Visit our fence pages for details about each of the styles we offer.

Questions About Aluminum Fences

What colors do your aluminum fences come in?

We have a large supply of black aluminum fencing in stock. We also offer a variety of colors, including bronze and white; however, currently those colors are special order and can take a minimum of 10 weeks once ordered. For any other requests, please contact our fence professionals to discuss availability of the colors and the time it takes to receive each type.

Are aluminum fences expensive?

Pricing on all fencing materials can fluctuate, but generally speaking, the up-front cost of aluminum fencing is often higher than other types of fencing. However, because aluminum fencing doesn’t rust, or rot, or splinter, and it never needs to be painted or refinished – the total cost of ownership can turn out to be lower over the full life of the fence.

The Richmond, Virginia climate is a major factor when determining the total cost. Wood fencing (for example) will usually be less expensive than aluminum fencing, but will require continuous upkeep which, over time, will add time and money to the total cost of your fence.

Additionally, many Richmond, Virginia homeowners claim that aluminum fencing has a positive impact on the price of their home if and when they sell it down the road.

Are aluminum fences a good choice for Virginia?

Aluminum fences are a great choice for Virginia homes and businesses. Many people love the elegant look of black aluminum fencing to enhance the look of their property.

Of course, the major reason people choose aluminum fencing in the Richmond, Virginia area is because it stands up to harsh weather wonderfully. Aluminum fences won’t fade or rust or rot and they require (essentially) no maintenance, other than a squirt with a hose to remove loose dirt and debris from time to time.

Which manufacturer makes your aluminum fences?

We are proud to offer high-quality aluminum fencing from Hudson Fence Supply, located in Fort Mill, South Carolina.

Do your aluminum fences have a warranty?

Yes, our aluminum fences have a manufacturer’s limited lifetime warranty covered by Hudson Fence Supply. We take pride in our fence workmanship and offer a warranty covering your installation by our professionals as well.

Do your aluminum fences come in different heights?

We have heights of aluminum fencing that range from 3′ up to 6′. Talk to our fence experts to determine which one is best for your specific fence project.

Questions About Chain Link Fences

Generally, chain link fencing tends to be among the most affordable fencing materials, although prices can fluctuate.

Our most popular chain link fences come in 4′, 5′, and 6′ heights. They can also come in a traditional galvanized metal as well as a black PVC-coated style. Let our fence specialists know about your project details so we can help you determine what is the best fence for you.

Chain link fences are popular everywhere, and Richmond, Virginia is no different. Chain link is a strong, durable material that is low maintenance, too. Many people prefer chain link fences for their dog yards, pool yards, and any kind of space that needs security and protection. The versatility and relatively low cost of chain link fencing make it a great choice for just about any situation or location.

It’s fairly easy to secure your chain link fence from being able to be pushed out for an animal to escape. All you need to add is a bottom tension wire to reinforce the fabric and frame. Tension wire can be added in a variety of gauges just like the chain link fabric itself can be adjusted. If a tension wire is not enough, a bottom rail could also be installed for a stronger barrier.

Chain link fencing is totally appropriate for providing protection for pools in the Richmond, Virginia area and can be configured to meet pool safety regulations. We recommend choosing a PVC-coated mesh to give your chain link fence additional protection from pool water and the elements.

Chain link fencing is maintenance-free! No need to treat it or clean it, except to spray it down with a hose once a year if it builds up a little dirt. The galvanized zinc coating helps protect the steel from rust and corrosion and when you buy a PVC-coated steel fence, that adds another layer of protection, giving you a fence that will stand on its own for many years to come.

Questions About Vinyl Fences

Are vinyl fences a good choice for the Richmond, Virginia area?

Vinyl fences are a great choice for Virginia homes and businesses. Vinyl fencing is particularly impressive in its strength and durability, while offering a lifetime of maintenance-free privacy and beauty.

Vinyl fencing won’t fade, rust or rot and they essentially require no maintenance, other than a squirt with a hose to remove loose dirt and debris from time to time. A powerwasher or a simple sponge and soapy water is all it takes to keep your vinyl fence looking great in the Richmond, Virginia region.

Who is your vinyl fencing manufacturer?

We are proud to install high quality, American made fence products from Hudson Fence Supply that are made with VMA certified vinyl fencing to meet the best standards based on the American Society of Testing and Materials (ASTM).

Do your vinyl fences have a warranty?

Yes! Depending on the specifics of your project, we back our work with a workmanship warranty that ensures your installation is done to industry standards. Also, our vinyl fencing is backed by the manufacturer with a limited warranty that covers the fence material. Speak to our knowledgeable staff for more details and any questions you may have.

What colors do your vinyl fences come in?

All of our vinyl fences come in standard white vinyl and can be scheduled in our usual installation time frame. If you would like other colors that our manufacturer offers, we will special order it, which will take a minimum of 10 weeks. They have colors in white, tan, and mocha walnut with 40 more special colors to match your needs. Whatever you are looking for, speak to our fence experts for more details and information so we can help you find exactly what you’re looking for.

Is vinyl fencing a good choice for pools?

Absolutely! Vinyl pool fences are very common in Richmond, Virginia and the surrounding area.

Many Richmond, Virginia pools are protected with a vinyl privacy fence either around the perimeter of the pool area itself, or around the larger perimeter of the property, while offering privacy and beauty while protecting your pool and your family.

Is vinyl fencing a good choice for pools?

Absolutely! Vinyl pool fences are very common in Richmond, Virginia and the surrounding area.

Many Richmond, Virginia pools are protected with a vinyl privacy fence either around the perimeter of the pool area itself, or around the larger perimeter of the property, while offering privacy and beauty while protecting your pool and your family.

Questions About Wood Fences

What type of wood do you use for your wood fences in Richmond, Virginia?

Depending on the specific project we design, we use professional-grade, pressure-treated pine for our wood fences in the Richmond, Virginia area. We hand-pick and customize each board that will be used for your wood fence. We don’t use premade panels.

Are wood fences a good choice for the Richmond, Virginia area?

Wood fencing is a great option for many properties and nothing quite matches the look of a well-crafted custom wood fence. It’s one of the most customizable and versatile fences but it does require a bit more maintenance than other fence materials. The natural, familiar look of wood fencing is always a favorite in Richmond.

Are wood fences expensive?

Wood fencing in Virginia is one of the best-priced fencing materials available. All fencing prices can fluctuate, and it depends on the type of wood, size, and style to know exactly what the price will be. One downside to wood fencing is its propensity to warp or rot over time, sooner than most other materials. This should be factored into the overall cost as repairs and maintenance add up as well.

How do I take care of my wood fence?

Wood fences do require more maintenance than some other types of fencing, but when properly cared for, they have an unmatched beauty that makes the extra effort worthwhile. To ensure the longevity of your wood fence, begin with the application of a high-quality stain or paint product and recoat every 2-3 years. We recommend that you check your fence now and then for any problem areas you may notice, like boards warping or cracking, and get the problem areas fixed right away. Regular upkeep will allow your wood fence to last longer.

Is a wood fence a good option for privacy?

We will custom-build your wood fence in styles that will give you the privacy you would like for your property. Wood fences can be built in solid panel or semi-private designs based on your preferences and needs. You can even adjust the height of your fence and the shape of the picket tops.

In Virginia how long can I expect my wood fence to last?

When treated with care and protection, wood fences can last up to 20 years. Wood fences are susceptible to rot and warping, however, if properly maintained with high-quality paint or stain and examined regularly for damage, a wood fence may last for decades. The type of wood your fence is made out of can also affect how long it will last. We use a high-quality, pressure-treated pine that will outperform traditional wood.

Questions About Commercial Aluminum Fences

What is a commercial aluminum fence?

Commercial aluminum fence is a fencing solution crafted from high-quality aluminum materials, known for its aesthetic appeal, durability, and resistance to corrosion.

Where is a commercial aluminum fence commonly used?

Commercial aluminum fences find common use in business properties, public spaces, hotels, resorts, educational institutions, and industrial facilities due to their stylish design and secure functionality.

Why choose a commercial aluminum fence?

Commercial aluminum fences are chosen for their aesthetic appeal, durability, corrosion resistance, low maintenance requirements, and versatility in terms of design options.

Can commercial aluminum fences withstand different weather conditions?

Yes, commercial aluminum fences are resistant to corrosion, making them suitable for various weather conditions. They can withstand rain, snow, and extreme temperatures without degrading.

Is customization possible with commercial aluminum fences?

 Yes, commercial aluminum fences offer customization options in terms of styles, heights, and colors, allowing for flexibility to match specific design and security preferences.

Questions About Commercial Chain Link Fences

A commercial chain link fence is a type of fencing made from interwoven steel wires forming a diamond pattern. It’s commonly used for security and is known for its durability and cost-effectiveness.

Commercial chain link fences are commonly used in industrial properties, construction sites, sports facilities, schools, and commercial establishments to establish secure perimeters and boundaries.

Commercial chain link fences are chosen for their affordability, durability, and visibility. They provide effective security, are low-maintenance, and allow for easy surveillance due to their open design.

Yes, commercial chain link fences can be customized in terms of height, coatings, and additional security features to meet specific project requirements.

The lifespan of a commercial chain link fence depends on factors such as maintenance and environmental conditions, but they are known for their durability and can last for several decades.

Chain link fencing is maintenance-free! No need to treat it or clean it, except to spray it down with a hose once a year if it builds up a little dirt. The galvanized zinc coating helps protect the steel from rust and corrosion and when you buy a PVC-coated steel fence, that adds another layer of protection, giving you a fence that will stand on its own for many years to come.

Interested with our Fencing Services?

We will let you know which type of fences are best fitted for your property, speak with us today!